Work with us
This page is for permanent/career staff only. You can find student jobs here.


We're hiring!

Like many organisations, we took a long hard look at ourselves during the pandemic. We considered what our future might be like and how we can work with our student members and the University of East London to give our hyper-diverse student membership the best possible educational experience during their time with us, and to work to ensure they are career-ready when they graduate.

We are in the final stages of developing our new strategic plan and will launch it later this year after a final consultation with our student members. We expect the final version to include a wide range of objectives, some which are fun and exciting, e.g. helping more students to do more activities and running more events. Other objectives will be less fun but are equally important, e.g. supporting strong representation at all levels in the University and providing expert advice on academic appeals and complaints. The last group of objectives include areas which most people rarely think about but which are essential to achieving the other objectives, e.g. branding, website, accounting, human resources.

We have restructured our staff team to help us deliver our new strategic objectives. This includes hiring more student staff to work in conjunction with our career staff. You can see the new staffing structure here.

What do we want?

Although it is very rewarding, working in our organisation can be challenging. We must work very hard to do the very best we can for our student members with the resources we have. If we do this and can show we are effective and making a difference, this will make it easier to generate more income in future so we can expand what we do. We are looking for staff who are up for the challenge of working with us. We know the challenges we face are not for everybody and we are ok with that. If you are driven, excited by a challenge and you meet the job-specific requirements, we would love to hear from you.

There are specific requirements in each job description and person specification, but we also have some basic expectations of all staff:
1. You embrace change and a fast pace of work
2. You use appropriate evidence to inform your work
3. You are inquisitive and willing to learn new things
4. You have a positive attitude and approach
5. You want to do something meaningful

If this sounds like you, apply!

How to apply

We use hireful's applicant tracking system to manage applications. Please follow the link beside each job to apply on the portal.

Applicants must complete an application form. You may include a covering letter/statement (up to two A4s pages). We do not accept CVs.

The equality and diversity monitoring form is optional and staff reviewing your application are not able to see your responses to the monitoring form. However, completing it helps us to know if we are attracting applications which reflect our communities and our membership.

If you have a disability which prevents you from completing the online application form, please email us at

Top tips for applying

1. Talk to us about the role before you apply. Ask us questions. Check we are on the same page. We do not want you to apply for a role which is very different from what you think it is. You can email us on

2. At the knowledge, skills and abilities section of the form, you must provide a supporting statement outlining how you meet the criteria in the person specification relating to professional experience and knowledge/skills/abilities. You should provide clear evidence of your suitability for the post, giving examples of previous work, what you have done and how that relates to the post for which you are applying. It is insufficient to only list your duties in previous roles. You may write up to 1500 words (around two A4 pages) so please use them in an effective manner.


The posts

We have 13 full-time posts and one part-time post available. You can apply for all roles here.

The deadline for applications is 23:59 on Sunday 24 October 2021. Interviews will take place on campus in early November.

Marketing and insight team
head of marketing and insight | £45,900 | job profile and person specification
marketing and communications manager | £31,620 | job profile and person specification
graphic designer | £26,520 | job profile and person specification
social media coordinator - available soon
insight manager | £31,620 | job profile and person specification

Opportunities team
head of opportunities | £45,900 | job profile and person specification
student groups manager | £31,620 | job profile and person specification
student groups coordinator | £26,520 | job profile and person specification
events manager | £31,620 | job profile and person specification

Policy and advice team
student voice manager | £31,620 | job profile and person specification
advice manager | £31,620 | job profile and person specification
advice caseworker | £26,520 | job profile and person specification
advice caseworker (part-time, 0.8FTE, four days) | £26,520 (£21,216 pro rata) | job profile and person specification

Finance and administration team
head of finance and administration (part-time, 0.6FTE, three days) | £45,900 (£27,540 pro rata) | job profile and person specification

What we offer

We offer a 35-hour week, 25 days holidays plus bank holidays and a few extra days at Christmas (varies year-to-year), employer contributions to our pension scheme, an employee benefit scheme, and season ticket loans. Employees can also access more benefits through the University including an on-site gym and comprehensive training and development opportunities.

Working on or off campus

We expect to continue operating a hybrid working model where staff will work some time on campus and some time at home. However, we are an in-person/on-campus provider, so most staff should expect to work more on campus during term time (approximately early September to mid-December and end of January to mid-May) and work less on campus outside these times. Specific arrangements may vary by post. Working from home is not a contractual entitlement and is subject to change as the organisation's needs change.