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You can also refer to our standard advice below on the first, informal stage of the appeals procedure. If you require advice beyond this please visit this page and book an appointment, or complete our Contact Form.

To appeal you must demonstrate that you meet one or more of the following grounds:

a) If there had been a material and significant administrative error in the information received and considered by the Extenuating Circumstances Officer, the Assessment/Progression Boardand/or the Board of Examiners.

b) If the assessments had not been conducted in accordance with the approved regulations for the programme of study.

c) If some other material irregularity had occurred in the procedures of the Extenuating Circumstances Officer, the Assessment/Progression Board and/or the Board of Examiners.

d) If the decision made by the Extenuating Circumstances Officer was perverse by reference to the evidence supplied by the student.

e) If the student had been prevented from attending an exam or submitting coursework by illness or another good reason that related to the student’s personal circumstances, but could not apply for extenuating circumstances by the deadline.

f) For a student with a disability or additional need, the initial needs assessment was not correctly carried out, or the support identified was not provided, or the agreed assessment procedures for that student were not implemented.

There are no grounds for appeal where you disagree with the academic judgment of the assessor. In the view to the Office of the Independent Adjudicator for Students in Higher Education (OIA), academic judgment is a judgment that is made about a matter where only the opinion of an academic expert will suffice. The marking, assessing, and grading of a piece of work is an academic judgment, and as such it is not possible for you to make an appeal against this judgment on the grounds that you simply disagree with it.

In such circumstances, it will not be possible to ask for your work to be remarked or to make an appeal unless you can demonstrate that the correct procedure for assessing and marking your work has not been followed.

To appeal, you must first demonstrate that you have tried to resolve this issue informally and at a local level within your School.

You must contact the Programme Leader or Module Leader (whichever you feel is most appropriate) within 10 working days of the publication of assessment results via UEL Direct. You should let them know that you wish to informally resolve a potential appeal.

The member of staff contacted should get back to you to try and resolve the issue by meeting with you. This should happen within 10 working days.

You can arrange for an Adviser to come with you by letting us know when you have the date, time and location of your meeting. We will endeavour to arrange for an Adviser to attend but this is not guaranteed, and you must give us at least 48 hours notice.

At this meeting you should bring along all information, documents and evidence with regard to your appeal. You should explain your position and explain how you  believe your appeal can be resolved.

Regardless of the outcome of your meeting, you should write to the member of staff afterward and request a written outcome.

If you remain dissatisfied with the outcome of the meeting and do not think your appeal has been resolved then please get back in touch with us for further advice. If appropriate, we can advise you on how to lodge a formal appeal.

Docklands (primary) office

NB.G.01 (North Building)
4-6 University Way
E16 2RD

T: 020 8223 7025


Stratford office

The Dome, University House
Water Lane
E15 4LZ

T: 020 8223 4209

Charity number: 1173994
Company number: 10820498
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